Questions
Frequently asked questions
Everything that tends to come up before booking. Still not sure? Just ask.
Booking
Send us your date through the Check Availability form and we'll reply within one business day with availability and a quote. There's no obligation and no deposit required just to check whether your date is open.
Popular dates — especially Saturdays in wedding season — book up first, so earlier is better. That said, we'll always check; reach out even if your event is soon and we'll tell you honestly whether we can make it work.
Yes. We invoice on NET-30 terms and provide a W-9 and certificate of insurance before the event, so your procurement or accounting team has everything they need to approve the booking.
Yes — some events are easier to sort out over the phone. Call or text us and we'll help, or send your date through the Check Availability form and we'll reply within one business day.
Pricing
Every event is quoted individually based on your date, how many hours you need, your location, and any custom work. Delivery, setup, teardown, an attendant, unlimited sessions, and your digital gallery are included in every package — there are no surprise fees. Tell us your date and we'll send a quote within one business day.
Delivery, setup, and teardown; a professional on-site attendant; unlimited sessions; a full prop box and standard backdrop; and a digital gallery of every photo. Setup and teardown are never billed against your rental hours.
Yes. If you'd rather the booth pause during dinner or a program, idle-hour pricing keeps it on site and ready without running your active hours. It's a common choice for weddings where the booth opens at cocktail hour and runs through the last dance.
Event Day
Yes. We're fully insured and provide a certificate of insurance (COI) free of charge — including naming your venue or district as additional insured when required. Many venues ask for this, and we'll have it ready before your event.
Always. A professional attendant is included with every booth to run the experience, help your guests, and keep the line moving. It's never an upsell.
Absolutely. We design a custom print template for your event — for corporate events that means your logo on every photo that leaves the room, and we can add a branded backdrop and digital overlays as well.
Photo Delivery
Guests get their prints instantly at the booth, and digitals are shared on the spot by text or AirDrop where available. Your full digital gallery of every photo is delivered shortly after the event.
Equipment
Most setups need roughly an 8×8 to 10×10 ft area on a level surface and a single standard power outlet nearby; the 360 booth needs a bit more room. If you're unsure your venue has room, send us the details and we'll confirm the fit.
Yes, with a few conditions: we need a level surface, access to power, and cover from sun and rain (a tent or covered area). Let us know your setup and we'll advise on what works.
Travel & Setup
Most booths are set up in 45–60 minutes, and we arrive early so we're ready before your event starts. Setup and teardown time is never counted against the hours you book.
We serve the greater Chicago area, including parts of Northwest and Southwest Indiana and Northern and Southern Illinois. Events outside our standard radius are welcome — extended travel is available as an add-on, so just ask.
Still have questions?
Send us your date and anything you're wondering about — we'll reply within one business day.