Questions
Frequently asked questions.
Everything that tends to come up before booking. Still not sure? Just ask.
Booking
Send us your date through the Check Availability form and we'll reply within one business day with availability and a quote. No obligation, no deposit, just an answer.
Saturdays in wedding season fill up fastest, so earlier is better. But always ask — even last-minute. We'll check and give you an honest yes or no, fast.
We invoice your accounting team and keep procurement simple. NET-30 or invoice billing is available on approval — for schools, non-profits, and small business owners or party planners booking corporate events. If you need a W-9, a PO set up, or a certificate of insurance for your vendor process, just ask — we'll work with your team on whatever they need to approve the booking.
Yes. Some things are easier to sort out live — call or text us anytime. Or hit Check Availability and we'll reply within one business day.
Pricing
Every quote depends on your date, hours, location, and any custom work. Delivery, setup, teardown, an attendant, unlimited sessions, and your digital gallery are always included — no surprise fees. Tell us your date and we'll send a quote within one business day.
Delivery, setup, and teardown; a professional on-site attendant; unlimited sessions; a full prop box and standard backdrop; and a digital gallery of every photo. Setup and teardown are never billed against your rental hours.
You pick the window — most weddings run it cocktail hour through last dance. We quote one total for your event, no nickel-and-diming downtime. Just tell us your ideal start and end.
Event Day
We're finalizing our liability coverage right now and will be able to provide certificates of insurance — including naming your venue or district as additional insured — very soon. If your venue requires a COI for your date, reach out and we'll confirm timing for you.
Yes — on Open-Air and 360. A background-checked, professional attendant runs the whole thing, helps your guests, and keeps the line moving. Never an upsell, always included. The Digital booth is self-serve by design — simple enough that guests run it themselves.
Absolutely. We design a custom print template for your event — for corporate events that means your logo on every photo that leaves the room, and we can add a custom branded backdrop (as an add-on) and digital overlays as well.
Photo Delivery
Prints come out instantly at the booth. Digitals go out on the spot by text or AirDrop where available. Your full online gallery lands within seven days — usually the very next day.
Equipment
Most setups need roughly an 8×8 to 10×10 ft area on a level surface and a single standard power outlet nearby; the 360 booth needs a bit more room. If you're unsure your venue has room, send us the details and we'll confirm the fit.
Yes, with a few conditions: we need a level surface, access to power, and cover from sun and rain (a tent or covered area). Let us know your setup and we'll advise on what works.
Travel & Setup
45–60 minutes, and we always arrive early. We're ready before your event starts. Setup and teardown never count against your booked hours.
We cover greater Chicagoland, plus parts of Northwest and Southwest Indiana and Northern and Southern Illinois. No added travel fee within our core area. Beyond it, we work it out case by case on actual mileage — no hard cutoff. Send us your venue and we'll confirm.
Still have questions?
Send us your date and anything you're wondering about — we'll reply within one business day.